80:20 Management Consulting

80:20 Management Consulting
part of the 80:20 Group

Thursday, August 4, 2011

Nissan's Response to Top Gear Issues

Nissan's response to Top Gear's issues with their electric vehicles is the perfect example of a corrective action done well.

Nissan turned the problem into positive publicity by addressing the problem and implementing a short term solution. How they will manage the problem long term remains to be seen.

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