80:20 Management Consulting

80:20 Management Consulting
part of the 80:20 Group

Friday, January 28, 2011

Why the hell would you want to get into this industry?

Growing up, being a QHSE consultant wasn't exactly in my top 10 list of dream jobs. I didn't all of a sudden wake up one day and think "you know what, screw being a paleontologist, ISO standards is the domain for me".

I think it is the kind of field that you just fall into and either enjoy it or hate it. For anyone thinking of becoming a systems expert there are a number of perks to it. There is a lot of variety in what you do and it is something that you can do anywhere in the world quite easily. Being an international standard, ISO9001 for example is exactly the same in Australia as it is in Italy. One of my first positions was a QA Manager in a casino in Macau. For a 19 year old it was a pretty amazing experience that taught me a lot. It also made me grow up very quickly and learn to deal with people a lot more experienced than me.

Over time you will also understand how every single function of a business works. I have many clients these days where I could honestly walk in one morning, fill in a tender document, roster the staff for the week, do the accounts payable/receivable, handle payroll, do a risk assessment on the tasks for the day and then have a meeting with myself. 

There are some negatives though. Writing procedures is boring. There I said what every QHSE Manager is thinking. Sitting down and writing a procedure will lead to procrastination, playing angry birds on your phone or staring blankly in to space contemplating which Jessica you would rather be spending time with, Biel or Alba. But it has to be done.

You will also deal with some knobs from time to time. It may be an auditor or it may be a business owner or one of their employees that just plain gives you the shits. I have had some wonderful auditors over the years, I have also had some that make me want to drown them in their coffee to end their power trip and save the sanity of some poor first time auditee down the line.

But in all honesty it is a wonderful job for someone like me who enjoys travel, not sitting at the same desk every day and meeting new people all the time. 

If you are interested in getting into ISO systems management please feel free to contact me at adrian@8020mc.com.au and I am happy to answer any questions.

Thursday, January 27, 2011

How much is this going to cost me?

This is generally the first question any business owner will be thinking of when entertaining the idea of implementing an ISO system and getting it certified. It is also the question that potential clients usually ask me first.

There is no simple answer but by determining your requirements using the following factors you can set yourself a budget to work with.

The first question you need to ask yourself is who do you want to implement the system? Your options are generally restricted either yourself (General Manager or Director etc.), an employee or a consultant. If you decide you want to do it yourself your main cost will be your time and around $100 for a copy of the ISO standard. If you have an employee in mind you need to budget at least 3-4 weeks of their wages as this is how long it will generally take a semi-experienced person to design and implement a certifiable system. The main issues with doing it yourself or using an employee is that it generally takes longer and may not pass the audit first time. If this is the case your audit costs will go up and the slower your system will be implemented. Consultants can be expensive however this does come with benefits. When looking for a consultant it can be cheaper to use them to just assist with building your system rather than building it for you. fees can range from $2-3000 for basic assistance to tens of thousands depending on the consultant and depending on the size of your project.

The next question you need to ask is who do I want to certify me? There are many third party certification bodies out there so it is important to get a few quotes and if possible find someone that understands the industry you are in. The most recognisable is probably SAI Global with their 5 ticks logo however they may not be the most cost effective option for a small business. Budget at least $3-4000 for a certification audit to allow some wiggle room. It may be less for small businesses or much more for large.

The last thing you need to think about is who do you want to maintain the system? For a system to be effective and worthwhile it needs to be reviewed regularly and evolve with the business. For many small businesses this is not a full time position but it will require someone with experience or training. For a large business with many sites or customers it can require a full time employee. allow a budget of between $1-3000 to put a current employee through at least a two day auditor course or a course on managing a particular ISO system. We highly recommend Gray Management Systems http://www.grayms.com.au/ for ISO training.

I hope this is helpful and as always if you require any more information or would like us give you a quote for consultation please contact me adrian@8020mc.com.au or visit us at www.8020mc.com.au


Welcome to my new Blog. As an introduction my name is Adrian Taylor and I am the Managing Director of the 80:20 Group which includes 80:20 Management Consulting & 80:20 Recruitment Consulting. We specialise in building Quality, Safety and Environmental Management Systems for all business types as well as finding the best possible people to manage them.

for a brief video about us please click here


This blog is designed for business owners or managers that either have systems in place or are looking to implement a Quality, Safety or Environmental Management System and are unsure about how to go about it.

Please feel free to email me with any other questions you may have and I will do my best to respond promptly